Term & Services

The Castello Coffee Foundation ® offers this website to allow you to shop for coffee and coffee products. Other products for preparing and preparing drinks online and to locate our licensed sales for sale.

Retail and wholesale To help you learn more about how we choose, buy, and roast coffee beans. By using this site, you agree to these terms and conditions and we reserve the right to amend or update these

Terms and conditions at any time. Please make sure that you have read and agree to our current terms and conditions.


  • Privacy : 


The Castello Coffee ® Foundation takes care of your privacy. Please read our privacy policy, which explains how our site collects information about you and how it is shared and secured  as an institution

Castello Coffee ® has the right to amend or update the privacy policy. By using this site, you agree to this current policy.

  • Trademark:

Castello Coffee ® has this trademark registered with the Ministry of Commerce and its logo, advertising campaigns, and posters all represent our vision of providing specialized coffee types with high standards.  You can

Easily identify the trademark of Castello Coffee ® and acknowledge the ownership of Castello Coffee ® for this brand. By using this site, you acknowledge

By our ownership of this mark and you agree not to challenge our rights, you may not use our trademark in any way that leads to ambiguity regarding the source of any product or service in any way that falsely suggests that the Qal’ a Coffee Trading Establishment

(Castello Coffee) ® continues, supports, or sponsors any product, service, or in any way that underestimates our brand. Our website may include marks belonging to third parties, and these marks are the property of their respective owners

Which may or may not be dependent or linked to us in one way or another. We do not allow you to use these trademarks if any

  • Property rights: 

We own the rights to the name and address of the website. These rights include programs and icons that allow you to operate the site. We also have the rights to all the contents of the site, including texts, graphics, and images.  We grant you according to

This item is a non-cancellable, limited license to use our website for personal, non-commercial use. You may not copy, distribute, display or prepare works derived from or based on our site, except as provided for.

Explicitly stated in these terms and conditions unless you obtain prior written permission from us. You may not use our website to collect data or information. We reserve the right to terminate your license to  use this site if you do not adhere to this

Terms and Conditions.

  • Accuracy of information: 

We try to be as accurate as possible, however, we do not guarantee that all product descriptions, photographs, prices, or other information on the website are accurate, complete, current or error-free. All weights are approximate sizes and  all features

The content, specifications, products, product prices, and services are shown or depicted on the site are subject to change at any time without notice. The Castello Coffee ® Foundation makes every reasonable effort to display

Our product attributes are meticulous including applied colors. The actual color you see depends on your system and we cannot guarantee that your device will display these colors accurately. The inclusion of any products or services on the site at a specific time

It does not mean or guarantee that these products or services will be available at any time. We may make changes to the information about price and availability without notice. The price displayed on the website may differ from the same price

The item sold within our branches. Although orders are confirmed by email, receipt of confirmation of orders by email does not constitute our acceptance of the order or our confirmation of the sale of a product or service. In the event of an error, whether on the site or at

We confirm the order, process the order, deliver a product, etc. We reserve the right to correct this error and review your request accordingly or cancel the order and recover any amount collected. If a product is listed at an incorrect price or with information

Incorrect due to a typo, pricing error, or product information received from our suppliers. We have the right to reject or cancel any orders submitted for the product listed at the incorrect price whether the order is confirmed or not even if the value of the product has been paid and will be

Refund the amount paid.

  • users accounts:

When registering for an account, you hereby acknowledge that:

– The information you provide is accurate, current, and complete and you agree to keep your information up-to-date and immediately so that it remains accurate, current, and complete.

– You will be responsible for all activities and transactions that occur and all materials posted by you or anyone using your account.

– You will be solely responsible for maintaining the confidentiality and security of your account and password and for restricting access to your computer.

– We reserve the right to terminate any user account or cancel product orders at our discretion.

  • Ratings: 

We may allow customers and our employees to post comments and rate our products. We may also post on our website the customer reviews that they allow us to take from other sources, such as social media or other third-party sites  on

Although we welcome customers to share their opinions with others, we do not review any of them to ensure that the experiences described by users are exemplary. Our employees are allowed but not required to post product reviews are marked with reviews

The product of our employees on our website clearly. We are proud of our workforce and compensate employees for their work but we do not provide any special payments or incentives to our employees beyond their natural compensation to them to publish product reviews in some

Cases We provide samples of our products or other incentives for bloggers who post reviews appearing on our site. We ask bloggers who post reviews of our products to disclose the nature of any sample of products or incentives that  we have provided in

Each post is like this.

When you send us comments, pictures, and other content through our website, via email or through social media, you:

You acknowledge that you have read and agree to these terms and conditions.

– You have granted us a non-exclusive, permanent, and irrevocable right to use, copy, display, distribute, and make work derived from any content or material you submit.

– You agree that we may post all of the material, including but not limited to material that may contain references to your personal identity or the identity of others.

You may not post or use the content on the site in any way:

– Be abusive, violent, or promote racism, intolerance, hatred, harassment, or physical harm of any kind against any group or individual.

– Defame or slander against any entity or individual.

It aims to cause commercial harm to us or to a third party.

People are subjected to violence or pornography, contain violence or an offensive topic or contains a link to websites that contain this material.

It involves any automated use of the system including but not limited to the use of scripts to add friends or send comments or messages.

– Gather the names of others, their personal information, or their contact information by electronic or other means for the purpose of sending unsolicited communications.

– Uses any automated or computerized process that we did not previously authorize to access, obtain or download data or content.

– circumvent, modify, attempt, or assist another person in circumventing or modifying any safety technology or program that is part of our website.

– It conflicts with any standard technical measures that copyright owners use to identify and protect copyrighted works.

– Transfer or publish any type of material that contains viruses, robots, worms, or any other files or computer programs that interrupt, destroy, or limit the functionality or operation of our website.

We reserve the right to remove any content submitted for any reason. We may, at our sole discretion, remove any content that violates these terms and / or is considered objectionable or inappropriate for any reason

  • Third-party links: 

From time to time, the site may contain links to sites that are not owned, operated, or controlled by Castello Coffee ®. All of these links are provided only as a convenience to you  if used

These links will leave our site. We are not responsible for any content, material, or other information. We do not support, guarantee or provide any representations or warranties in connection with any other websites or any content

Or other materials or information that can be accessed by any other websites or the results that you may obtain from the use of any other websites  if you decide to access any other sites linked to or from the site, you do so

Fully your personal responsibility.

  • Copyright Claim Policy: 

We do not allow anyone to post material on our website that infringes upon the copyrights of others. If you believe that any content on our site violates your rights, please let us know

  • Full agreement: 

These terms, conditions, and our privacy policy constitute a complete understanding and agreement between you and us regarding the use of our site. And if it turns out that any of these terms and conditions 

Illegal or unenforceable, the remaining provisions of these terms and conditions

It will not be affected and will remain fully valid, binding and enforceable

  • Notes and Comments: 

We welcome your comments, suggestions, and contacts regarding our website, information, products, and services available through our website. Comments can be submitted through our website 

Social media forums, e-mail, questionnaires, or communications

Telephone or other means. By submitting these comments, you understand and acknowledge the following:

Any notes you provide are the exclusive property of Castello Coffee ®.

We may use your notes in any legal way that we consider appropriate without notice, permission, or compensation.

– The Castello Coffee ® coffee company has all the rights, property, interests, copyrights, and other intellectual property rights in your notes.

– You should only provide the notes you wish to use accordingly.

By using the Castello Coffee ® store website and application, you agree to the terms and conditions